VIETNAM'S IT SERVICES SINCE 2003
IT service provider for your businesses in Vietnam
With over two decades of experience in the field of information technology, SMNET takes pride in providing our valued customers with professional, high-quality IT services, quick responsiveness, and a commitment to reliability.
Our mission is to accompany our customers through every technological challenge, delivering perfect IT solutions and services with a focus on PROFESSIONALISM, RELIABILITY, and QUICK RESPONSE.
IT OUTSOURCE SERVICES
The full-service IT solutions provided by SMNET encompass a variety of solutions, including hardware, software for incident management, security management, and regular IT system maintenance.
The technical support service packages are designed to help customers efficiently manage their IT infrastructure, addressing the challenges of operating and managing a complex and diverse IT environment.
SMNET is committed to always being ready to respond to and address incidents promptly, helping minimize the impact on a business's IT operations.
BENEFITS FOR CUSTOMERS
- Regular Inspection and Swift Incident Handling: Your system will be inspected on a monthly basis to ensure that any potential incidents are detected and resolved as quickly as possible. This helps maintain uninterrupted operations and prevents work disruptions.
- Incident Prediction for Safety Assurance: We provide advance information about possible incidents so that you can take timely remedial measures. This helps mitigate risks and ensures that your work is not unexpectedly interrupted.
- Replacement Equipment Support: In case of equipment failures, we offer replacement equipment during maintenance and repairs. This ensures that your operations remain uninterrupted and proceed smoothly, except in cases where the equipment has been discontinued, and there are no replacement components available.
- Reduced Fixed Employee Costs: By using our services, you don't need to hire a permanent IT staff for system maintenance. This helps you save monthly costs and optimize your human resources.
- Time and Safety Savings: You don't have to spend time contacting multiple service companies for system maintenance. We ensure that everything is handled in one place, saving you time and ensuring safety.
- IT Asset Management System: We provide IT asset statistics for customers using our IT services completely free of charge.
SOLVED ALL IT PROBLEMS
- Assessing IT Service Needs
- Designing IT Solutions
- Network System Management: Resolving Internet and Internal Network Issues
- User Account Management: Ensuring End Users Have Appropriate Access Permissions
- Email System Management: Ensuring Smooth Operation, Preventing Spam, and Blocking Unwanted Emails
- Hardware and Software Support: Ensuring Stable Operation and Compatibility of Hardware and Software
- Print System Management: Ensuring Proper Functionality and Compatibility with Various End-User Devices in the Business
- Remote and On-Site Helpdesk Support: Ensuring Timely and Convenient End-User Support. Users can receive remote assistance from our team of experts, and for cases that require on-site support, we are committed to being there on time.
BENEFITS BRINGING BUSINESSES
WHEN USING IT SERVICES AT SMNET
SMNET is committed to providing our customers with top-quality, reasonably priced full-service IT solutions and a dedicated, professional team.
Our technical team ensures that your IT system operates smoothly, securely, and efficiently. With a "customer-first" approach, we always listen to and meet your needs, while offering 24/7 customer support to ensure you receive timely assistance.
SMNET aims to collaborate with our customers in building a robust, effective, and secure IT system, allowing you to focus on your core business activities without worrying about IT-related issues.
We consider every aspect to ensure that your system runs seamlessly and best meets your business requirements.
20 years of experience, since 2003
The project has been and is being implemented
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